Face-to-face communication Impression management
1 face-to-face communication 1.1 self, social identity , social interaction 1.2 cross-cultural communication 1.3 team-working in hospital wards face-to-face communication self, social identity , social interaction the social psychologist, edward e. jones, brought study of impression management field of psychology during 1960s , extended include people s attempts control others impression of personal characteristics. work sparked increased attention towards impression management fundamental interpersonal process. the concept of self important theory of impression management images people have of shape , shaped social interactions our self-concept develops social experience in life. schlenker (1980) further suggests children anticipate effect behaviours have on others , how others evaluate them. control impressions might form on others, , in doing control outcomes obtain social interactions. social identity refers how people defined , regarded in social interactions . individuals use im...